Core service
Automates the work of the taxi service: distributes orders, tracks drivers, stores and processes all information in one place.
Software for taxi services
20+ years of automating taxi services.
Develop user-friendly applications for customer, driver and operator.
Start now
Develop user-friendly applications for customer, driver and operator.
Which products include Tonotel
Tonotel products are suitable for both fully automated taxi services and those with dispatchers. Each of them can be used separately, but together they give you more possibilities - they help you automate your work, simplify management and get useful reports.
Built-in telephony
Fully integrated IP telephony for call reception and dispatch with recording and analytics capabilities.
Customer application
A convenient mobile app for ordering a taxi, tracking the car and paying for the trip.
Driver's application
Mobile application for drivers: receiving orders, navigation, reporting and communication with the dispatcher.
Operator's workplace
Interface for dispatchers: creating and distributing orders, controlling drivers, working with customers.
Analysing system
Clear statistics and reports on key indicators: orders, drivers, efficiency, revenues.
Achievements for clients
Use gamification to build lasting relationships with customers. Give out virtual rewards for different journeys.
Referral and bonus systems
Flexible tools to attract new customers and drivers through promotions, bonuses and invitations.
Built-in exchanger
A platform for automatic order exchange between services operating on our software.
What is your taxi service?
Cloud server
with 99.5% reliability
with 99.5% reliability
Cool application
for the client
for the client
Built-in telephony
with call recording
with call recording
Reward system
for the client
for the client
Flexible settings
tariffs and surcharges
tariffs and surcharges
Comfortable work for the driver
Still not sure?
Let's talk
Start now
Our tariffs
Included
- Common client app
- Common driver app
Not included
- Personal customer app
- Personal driver app
Included
- Common client app
- Common driver app
Not included
- Personal customer app
- Personal driver app
Included
- Common client app
- Common driver app
Not included
- Personal customer app
- Personal driver app
Included
- Common client app
- Common driver app
Not included
- Personal customer app
- Personal driver app
Included
- Common client app
- Common driver app
Not included
- Personal customer app
- Personal driver app
Included
- Common client app
- Common driver app
Not included
- Personal customer app
- Personal driver app
Included
- Common client app
- Common driver app
Not included
- Personal customer app
- Personal driver app
Included
- Common client app
- Common driver app
Not included
- Personal customer app
- Personal driver app
Safety and security of Tonotel
Tonotel means stable operation, data security and technical support you can rely on. State-of-the-art servers, regular updates and compliance with global standards - all to ensure that your system runs smoothly even under load.
Free technical support
Tier 3 data centres in Europe
Stable operation 99.5% of the time
Programme features
Modular architecture - enable only what you need
You choose which functions to use: CRM, reports, telemetry, PBX integration, driver chat. Enable or disable modules depending on your business objectives.
Managing drivers' shifts and schedules
Set shift lengths, shift rules, breaks and working time limits. Easily manage your workload and minimise downtime.
Editor of the service area
Create your own zones and routes right on the map. Set different rates by neighbourhood, limit order pickup or pay extra for priority zones.
Flexible system of tariffs and surcharges
Customise any type of tariffs: by time of day, day of the week, type of car, city zones. Add extras for waiting time, luggage, high demand - all through a visual interface without programmers.
Order dispatch builder
You determine how the system assigns orders: by distance, queue, seniority, priority or manually. Automatic or semi-automatic logic is possible to suit your working style.
Q&A
Here we have collected answers to your questions about Tonotel so that you can get to know the product better.
What is your system and who is it suitable for?
Our system is a comprehensive SaaS solution for the automation of taxi services. It is suitable for private taxi fleets, dispatch centres, corporate services and aggregators of any scale.
How quickly can the app be set up?
You can start up in 1-2 days. After registration, we will help with setup and train your employees.
What devices and operating systems are supported?
The client app works on iPhone and Android. The driver application works on Android. Dispatch part - via web browser on any computer.
Do I need to buy a server?
No, our system is completely cloud-based. We take care of all infrastructure and data security.
Can I take orders over the phone and through the app at the same time?
Yes, the system supports omnichannel orders: from the dispatcher, from the mobile app, from the website, through bots.
Is there an autodispatch of orders?
Yes, flexible autodistribution is implemented: by distance, driver status, priority, time on line, etc.
Are bonus programmes and discounts supported?
Yes, you can create your own loyalty systems, promo codes, bonuses for trips.
Is it possible to customise tariffing?
Sure. You set your own rates: by time of day, type of car, city, weather and other parameters.
Is there integration with maps and navigation?
Yes. We use Google maps, OpenStreetMap and local services. Supports display of drivers, orders and traffic jams.
Is there an app for the driver?
Yes. User-friendly app shows orders, route, balance, shift, statistics.
Is there an app for passengers?
Yes. Passengers can order taxis, track the driver, pay online and rate rides.
Do you support white label applications?
Yes, we can release the app with your logo, colours and name on the App Store and Google Play.
What kind of tariffs do you have?
We offer flexible tariffs: from basic tariffs for small fleets to corporate tariffs for network services. Prices depend on the number of drivers and connected modules
Is there a trial period?
Yes, you can test the system for free for 14 days.
How do I pay?
We accept payment by card, cashless (for legal entities), as well as through local payment systems.
Can I suspend payment during a non-business period?
Yes, you can temporarily switch off your subscription without losing data and come back at any time.
What to do if difficulties arise?
Our technical support is available 24/7. You can contact us by phone, chat or e-mail.
How safe is my data?
All data is stored in a secure data centre, backed up daily and encrypted during transmission.
Is it possible to migrate data from the old system?
Yes. We can help you import drivers, rates and order history from your current system or Excel.
Read more about solutions
Core service
The hub of the entire system: management of orders, charging, service areas and distribution logic. Full control over the operational activities of the taxi fleet.
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Built-in telephony
Integration with IP telephony allows you to take orders on a call-by-call basis, connect answering machines, record conversations and customise voice scripts.
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Customer's application
Modern mobile app for passengers: taxi ordering, car tracking, payment, trip history and rating. White label for your brand.
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Driver's application
Safe working tool: receiving and fulfilment of orders, shifts, navigation, balance, chat with dispatcher. Simple, stable and user-friendly.
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